Gaya APA

Michelli, Joseph A.. (2014). Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people . nyu: McGraw Hill.

Gaya Chicago

Michelli, Joseph A.. Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people. nyu: McGraw Hill, 2014. Buku.

Gaya MLA

Michelli, Joseph A.. Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people. nyu: McGraw Hill, 2014. Buku.

Gaya Turabian

Michelli, Joseph A.. Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people. nyu: McGraw Hill, 2014. Buku.